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Medicare Member Services Representative

Company: VirtualVocations
Location: Jackson
Posted on: November 7, 2024

Job Description:

A company is looking for a Remote Customer Service Representative to provide exceptional service to Medicare members.



Key Responsibilities

Address inquiries and resolve issues related to Medicare benefits and coverage
Receive inbound calls and make outbound calls to members and other departments
Locate and interpret benefit information and assist members with plan documents


Required Qualifications

2 years of customer service experience, preferably in healthcare or insurance
Experience with Medicare plans and regulations is highly desirable
Must have CPR Certification
Prior experience in a call center environment is preferred

Keywords: VirtualVocations, Hattiesburg , Medicare Member Services Representative, Sales , Jackson, Mississippi

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