Client Support Specialist

Company: VirtualVocations
Location: Jackson
Posted on: November 7, 2024

Job Description:

A company is looking for a Client Support Specialist to join their team.

Key Responsibilities

Provide user support and timely responses to customer inquiries via various communication channels
Identify and replicate errors, document technical issues, and escalate as needed
Maintain product knowledge and contribute to operational improvement initiatives

Required Qualifications

3+ months of experience in customer service or support roles
High school diploma or equivalent, or a combination of education and experience
Proficient in Office 365 applications
Comfortable with SaaS-related technology
Experience with ticketing software applications

Keywords: VirtualVocations, Hattiesburg , Client Support Specialist, Other , Jackson, Mississippi

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