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Field Service Scheduling Coordinator

Company: VirtualVocations
Location: Jackson
Posted on: November 19, 2024

Job Description:

A company is looking for a Field Service Scheduling Coordinator I (Dispatcher).



Key Responsibilities:

Coordinate, schedule, and dispatch field service calls
Interface with customers to schedule service calls and update calendars
Log case or work order notes per CRM User Guide detailing activity and updates


Required Qualifications:

High School Diploma or equivalent
Previous customer service experience preferred
Basic to intermediate skills in MS Office, including Teams, Outlook, and SharePoint
SAP/ServiceMax/SalesForce experience is strongly preferred
Able to work independently in a fully remote environment

Keywords: VirtualVocations, Hattiesburg , Field Service Scheduling Coordinator, IT / Software / Systems , Jackson, Mississippi

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