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Enterprise Customer Experience Manager

Company: VirtualVocations
Location: Jackson
Posted on: November 20, 2024

Job Description:

A company is looking for an Enterprise Customer Experience Manager.



Key Responsibilities

Manage onboarding programs for enterprise-level customers and ensure ongoing success
Facilitate workshops and conduct Executive Business Reviews to drive user adoption
Engage with Product and Engineering teams to represent the Voice of the Customer


Required Qualifications

Experience with global enterprise-level customers and B2B SaaS customer success
Experience in leading technology solution implementations
Experience managing a revenue portfolio of enterprise-level customers
Proven track record in successful customer onboarding
Passion for driving positive impact for customers and the future of work

Keywords: VirtualVocations, Hattiesburg , Enterprise Customer Experience Manager, Executive , Jackson, Mississippi

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